Case study
US Research Services Marketplace
A marketplace connecting researchers with university labs — scoped from dozens of requested features down to the three needs that mattered.
A founder engaged us to build a platform connecting researchers with university laboratories. Before writing code, we interviewed stakeholders and uncovered that dozens of requested features were driven by just three underlying user needs. That insight allowed us to:
- Simplify the laboratory approval workflow, reducing operational complexity by roughly 25%.
- Defer low-value features such as automatic payment reconciliation, keeping the MVP focused.
- Launch a product that validated the business before investing in enterprise-grade integrations.
The biggest value wasn’t the software we built—it was the software we didn’t need to build.
“Working with Mount Box was a pleasure from start to finish. They helped me ideate and build my website; a complex, multi-sided platform; bringing thoughtful design to the user interface and turning around changes with impressive speed. They applied strong design thinking throughout the process and conducted focus groups with clients to develop the website. Whatever your software needs, I highly recommend them.”